SLS Support for Home Based Learning
Find the right helpline for SLS support during Home-Based Learning. Contact the school or SLS helpdesk for account issues, password resets, and lesson queries.
SLS Support for Home-Based Learning
School Operating Hours
During school operating hours, students should contact the School-based Helpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts, as well as queries about lesson assignments.
School-based Helpline: 6783 1190
School-based Helpdesk: Password Reset Form (opens in new tab)
Mondays - Fridays: 8.00 a.m. - 4.00 p.m.
For other matters, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com (opens in new tab). When emailing the SLS helpdesk, they should include their full name, name of school and form class.
Non-School Operating Hours
Students can only contact the SLS Helpdesk outside the school operating hours.
SLS Helpdesk: 6702 6513
Mondays - Fridays: 4.00 p.m. - 9.00 p.m.
Saturdays: 9.00 a.m. - 9.00 p.m.
*Closed on Sundays & Public Holidays
Alternatively, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com (opens in new tab). When emailing the SLS helpdesk, they should include their full name, name of school and form class.