SLS Support for Home-Based Learning

School Operating Hours

During school operating hours, students should contact the School-based Helpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts, as well as queries about lesson assignments.

School-based Helpline: 6783 1190
School-based Helpdesk: Password Reset Form
Mondays - Fridays: 8.00 a.m. - 4.00 p.m.

For other matters, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS helpdesk, they should include their full name, name of school and form class.

Non-School Operating Hours

Students can only contact the SLS Helpdesk outside the school operating hours.

SLS Helpdesk: 6702 6513

Mondays - Fridays: 4.00 p.m. - 9.00 p.m.
Saturdays: 9.00 a.m. - 9.00 p.m.
*Closed on Sundays & Public Holidays

Alternatively, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS helpdesk, they should include their full name, name of school and form class.